How to Use Care Property Hub: A Step-by-Step Guide for Supported Living Landlords and Care Providers

WHO THIS IS FOR

Three audiences. One platform.

This guide serves three audiences. If any of these describe you, the steps below will

get you live on the platform and matching inside a day.

1.

Care Providers

Tired of chasing landlords who do not understand the sector. You need good quality, compliant houses, and you need them now.

2.

Supported Living Landlords

You want secure, long leases backed by regulated care providers rather than short term AST tenants.

3.

Sourcers and Agents

You want to add supported living and social housing stock to the deals you already offer your investor clients.

Why CPH exists

Most landlords guess. Most providers chase.

Both sides waste months.

CPH fixes that by making matching automatic and verified.

Safe homes, long leases, real deal flow. No theory, no chasing, no guesswork.

1.

Verified both sides

Every care provider and landlord is checked before they appear on the platform. No tyre kickers, no cold leads.

2.

Automatic matching

Upload your requirement or property once. The platform notifies the right counterparty the moment a match exists.

3.

Long lease security

Multi year leases with regulated providers. Real income, real commitments, none of the AST turnover.

4.

Direct communication

Talk to the decision maker, not a gatekeeper. Deals progress because the right people are in the room.

How to sign up to the platform

Start here. One short video covers the full signup.

Watch this first. It walks you through creating your CPH account, choosing your role, and getting verified, regardless of whether you are a care provider, landlord, or sourcer.

  • Choose your role. Care provider, landlord, or sourcer.

  • Complete your profile. A few details, no long forms.

  • Get verified. Usually within one working day.

  • Start matching. Live access the moment you are approved.

SIGN UP TODAY

Now pick your role

Each role has its own walkthrough.

Once you have signed up, follow the short video for your role below.

How Care Providers Use the Platform

1. How to Navigate Platform

2. How to Upload Requirements

Care providers sign up, complete a verified provider profile, and upload their live property requirements. You tell the platform exactly what you need, the area, the bedroom count, the type of service you run, and the rent budget, and matching landlords are notified automatically. No more cold emailing agents. No more chasing stock that does not fit your registration. The platform does the filtering for you.

The two short walkthrough videos on this page show how to navigate your provider dashboard and how to upload a requirement in under two minutes.

How Care Landlord Use the Platform

1. How to Navigate Platform

2. How to Upload Property

Requirements:

  • Property Type

  • Full Address

  • Postcode

  • Area

  • Monthly Rent (£)

  • Bedrooms

  • Bathrooms

  • Toilets

  • Reception Rooms

  • Available Date

  • Gas Certificate

  • EICR Certificate

  • Property Floorplan

  • Fire Certificate

  • EPC Certificate

  • Property Images

Landlords sign up and upload each property individually. The platform needs the full property profile, property type, full address, postcode, area, monthly rent, bedrooms, bathrooms, toilets, reception rooms, available date, plus compliance documents, Gas Certificate, EICR, EPC, Fire Certificate, and a floorplan with property images. Once your property is live, matching care providers are shown your stock and can express interest directly through the platform.

This is why long-lease supported living is a different game from standard buy-to-let. Providers are regulated businesses making multi-year commitments, so the compliance upfront is non negotiable. The walkthrough videos above show exactly how to upload a property start to finish.

How Sourcers and Agents Use the Platform

Property sourcers and agents work the same way as landlords, with the added benefit of adding supported living stock to the deals they offer their investor clients. This opens a new revenue line for any sourcer already working the standard residential market.

Follow the landlord walkthrough above. The upload process is identical, you simply manage stock on behalf of your investor clients rather than as a direct owner.

Ready to start matching this week?

Sign up at carepropertyhub.co.uk, choose your role, and follow the relevant walkthrough video above.

Gain new knowledge with us

Meet your next property deal partner

Live opportunities in specialist care housing. Meet the CPH team and

other active landlords, sourcers, and providers face to face.

In-Person Monthly Networking Event

Edgbaston Golf Club, Birmingham

Virtual Monthly Networking Event

Via Zoom

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